Pumpkin 10.1 Inch Dual Screen Car TV Headrest Monitor DVD Player With HDMI

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SKU: BN1094B

Price:
£179.99 £189.99

Description

Customer Reviews

Based on 2 reviews
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(1)
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(1)
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Sam Foster
Poor quality, poorer customer service

I received my dvd players after purchase to find they were a different brand product, although looking the same as the Pumpkin ones. I tested them in my car as we were due to go on holiday in a couple of weeks time. One player was audibly louder than the other. I contacted customer support and was contacted by Echo. They wanted video proof and offered 30 refund, although they said this is normal. I accepted and said if this problem worsens then I will be in touch again to get a refund/replacement. When we actually went on holiday my children complained that the units were too quiet in their headphones. I assumed they were being fussy. During the week the unit that had the loud problem stopped playing dvds altogether. Luckily I could still link the other up and use it to show what was playing on the other unit. I also checked the.volume through the headphones and it was in fact very quiet. The headphone Jack's on both units did not allow the headphones to seat properly. With the failed unit and headphone issue I contacted them and was offered one replacement unit but I wanted to return both as they have failed in their 18 month warranty. Since asking to start a returns process I have been ignored despite numerous attempts to contact customer support. They are also based in China so there is little I can do to chase them further. Save your money and buy from a reputable UK retailer.

S
Stephanie
Great Deal

Mounting them was super easy and took no time at all, and the headphones are great because I like to listen to music while driving and not hearing my kids show along with it lol. Also since we have owned them before I did notice the picture on this one is much clearer too!

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Customer Reviews

Based on 2 reviews
50%
(1)
0%
(0)
0%
(0)
0%
(0)
50%
(1)
S
Sam Foster
Poor quality, poorer customer service

I received my dvd players after purchase to find they were a different brand product, although looking the same as the Pumpkin ones. I tested them in my car as we were due to go on holiday in a couple of weeks time. One player was audibly louder than the other. I contacted customer support and was contacted by Echo. They wanted video proof and offered 30 refund, although they said this is normal. I accepted and said if this problem worsens then I will be in touch again to get a refund/replacement. When we actually went on holiday my children complained that the units were too quiet in their headphones. I assumed they were being fussy. During the week the unit that had the loud problem stopped playing dvds altogether. Luckily I could still link the other up and use it to show what was playing on the other unit. I also checked the.volume through the headphones and it was in fact very quiet. The headphone Jack's on both units did not allow the headphones to seat properly. With the failed unit and headphone issue I contacted them and was offered one replacement unit but I wanted to return both as they have failed in their 18 month warranty. Since asking to start a returns process I have been ignored despite numerous attempts to contact customer support. They are also based in China so there is little I can do to chase them further. Save your money and buy from a reputable UK retailer.

S
Stephanie
Great Deal

Mounting them was super easy and took no time at all, and the headphones are great because I like to listen to music while driving and not hearing my kids show along with it lol. Also since we have owned them before I did notice the picture on this one is much clearer too!

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